We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Buyer | Real customer reviews | |
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S***a |
20 May 2019 08:32 Very quickly came, the pompon is very fluffy) thanks to the store |
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I***a |
25 Apr 2019 00:23 Pumpon is fluffy. |
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O***a |
19 Apr 2019 00:30 My second order of these wonderful hats. They're very cool. Came oooochen quickly, the store is well done, works quickly!!! The truth on the beige cap is a small defect. |
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Customer |
14 Apr 2019 02:59 Classifier |
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M***m |
9 Apr 2019 11:39 I recommend perfect |
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R***r |
7 Apr 2019 23:59 I really liked the hat!!! Recommend!!! |
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I***n |
5 Apr 2019 13:40 Fast delivery, the cap is super, warm, the pompon is fluffy, all as in the photo, corresponds to the description, thank you very much! 5 +++ |
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J***o |
26 Mar 2019 06:59 Good quality, lovely hats |
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I***a |
23 Mar 2019 11:30 The hat is good i liked it quickly. |
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O***a |
18 Mar 2019 06:35 Super hat, i will order more beige! Delivery time about 3 weeks to volgograd! |
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Customer |
12 Mar 2019 05:28 The hat is cool, thanks for the exact description! i advise everyone!!! it's worth it |
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Customer |
7 Mar 2019 05:08 Amazing hat! Fast delivery. Thank you very much |
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T***y |
6 Mar 2019 09:40 Beautiful, receive sooner thn expected , good quality, I like it |
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S***o |
3 Mar 2019 16:05 Very nice |
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N***a |
3 Mar 2019 10:20 Ordered 06.02.19, delivery to volgograd, came to the post office 02.03.19. Although the store sent the current a week after the order. So that the delivery is fast. The hat is warm, comfortable, the fur is good, the bubon is fluffy and not small. For such money an excellent hat. Seller recommend. |
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E***s |
28 Feb 2019 04:56 Very good hat, pumpon big fluffy. Seller recommend |
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M***a |
24 Feb 2019 12:38 The cap is super! bubon natural, a little rushed when sending, but when wearing it came to normal! buy boldly!!! |
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K***k |
21 Feb 2019 11:18 Cool hat |
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